Text messages
SMS Privacy Notice
Effective 2026-09-11. This notice is in effect for text messages from Gether. It is also section 8 of the Privacy Policy.
This notice describes what Gether collects, uses, keeps and shares when you agree to receive text messages under the program named "Gether account messages". It covers text messaging only.
1. What we collect when you sign up
- Your mobile number, stored in international format.
- The exact consent sentence you agreed to, its version, and the date and time you agreed.
- The page or app screen where you agreed, the IP address of the device you used, and the browser or app identification string it sent. These are kept to prove that the consent came from you.
2. What we collect when messages are sent
- A record of each message Gether sent to your number: when, which category, and whether the carrier reported it delivered.
- Any reply you send to a Gether message, including STOP and HELP, and the date and time of the reply.
3. How we use it
To send you verification codes, sign-in and security alerts, card and transaction notifications, account updates and support replies about your own Gether account. To act on STOP, HELP and your other replies. To keep the record that you agreed, and the record that you cancelled if you do. To investigate a delivery problem or a complaint.
Gether does not use your mobile number or your consent record to send you marketing or promotional messages, and does not use them to build an advertising profile.
4. What we share, and what we never share
Your mobile number and the content of each message go to the messaging provider that delivers text messages for Gether, because delivery requires it. The content of a notification can include a transaction amount and a merchant name. The provider acts on our instructions and may not use your number for anything else.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except with the provider that delivers the messages, with a service provider supporting Gether such as customer support, or as required by law or by a carrier or messaging platform reviewing the program.
Gether does not sell your mobile number.
5. How long we keep it
Your consent record, and your cancellation record if you cancel, are kept for as long as Gether needs to show that a message was sent with consent, which is at least four years after the last message sent to the number. Message records are kept for the same period. When the period ends the records are deleted or made anonymous.
6. Your choices
- Reply STOP to any Gether message to cancel. Message and data rates may apply.
- Reply HELP for help, or email support@trygether.com.
- To ask what we hold about your number, to correct it, or to ask for it to be deleted where the law allows, email support@trygether.com. We keep the consent and cancellation records described above even after a deletion request, because they show that we respected your choices.
7. Security
Your number and your consent record are stored with access limited to the systems that send messages and the people who operate them. Gether does not put your number in a message body, in a link, or in an address bar.
8. Changes and contact
Gether may change this notice. The date at the top is the date the current version took effect. A change to what is shared is told to you by text message before it applies.
Questions about this notice: email support@trygether.com. Gether's Privacy Policy, which covers the rest of the Service and carries this notice in full, is at gethr.link/privacy.